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Finance Inclusion Support Initiative • Erewash & surrounding areas
Ask FISI
Financial inclusion · Digital support · Local opportunity

Financial confidence. Digital access. Stronger communities.

FISI provides practical, accessible support for people and local organisations who need help understanding finances, meeting administrative responsibilities or using essential digital services.

Clear, practical supportCommunity focusedAffordable by design
People discussing financial information together
Based in IlkestonSupporting Erewash and surrounding communities, with partnerships helping us extend reach.
Individuals & familiesFinancial understanding, budgeting and digital confidence
Older peopleHMRC, pensions, Making Tax Digital and online services
Charities & CICsBookkeeping, payroll, compliance and financial administration
Local organisationsAffordable support, skills development and partnership
How FISI can help

Support built around real-world financial and digital barriers

Different people need different levels of support. FISI combines practical one-to-one help, organisational services and community programmes rather than forcing everyone into the same model.

Financial support for individuals

Help understanding HMRC letters, tax codes, pension information, PAYE, basic budgeting and financial administration.

See individual support

Charities, CICs & social enterprises

Affordable bookkeeping, financial records, reporting, budgeting, governance and compliance support.

See organisation support

Payroll services

Payroll processing, payslips, HMRC submissions, pension administration, statutory payments and year-end reporting.

See payroll support

Digital inclusion

Support with devices, connectivity, online government services, digital confidence and financial services online.

See digital support

Budgeting & financial planning

Practical help creating budgets, planning cash flow, understanding expenditure and building financial resilience.

See budgeting support

Skills & employment pathways

Training, placements, work experience and return-to-work pathways in bookkeeping, payroll and administration.

Explore the programme
Hands organising money beside a savings jar
Accessible by design

Support should be understandable before you ever ask for it

FISI’s public information now separates what is available, what depends on eligibility or funding, and what is still being developed.

  • Clear explanation of who each service is for
  • Up-front information about free, low-cost or quote-based support
  • No invented programme dates, prices or capacity figures
  • Specialist matters are signposted when they fall outside FISI’s scope
  • Programme delivery details are published as soon as they are confirmed
Delivery status

A clearer distinction between current support and future programmes

This matters to participants, referral partners and funders. FISI does not present an ambition as though it is already a fully funded programme.

Practical support and services

  • Financial information and administration support
  • Bookkeeping and organisational finance support
  • Payroll services
  • Budgeting and financial planning support
  • Digital inclusion support, subject to eligibility and partner availability

Training and opportunity programmes

  • Bookkeeping, payroll and finance administration training
  • Young people’s work experience and placements
  • Return-to-work support
  • Education partnerships and internships
  • Erewash community business support network
The local model

Services that create more than a transaction

FISI’s wider ambition is to connect affordable local services with training, experience and employment so that skills and economic value remain in the community.

Local organisations use support
FISI develops training
People build practical skills
Experience creates confidence
People move towards work
People supportedTrack individuals receiving financial or digital support.
Organisations strengthenedTrack charities and organisations receiving practical support.
Skills & opportunitiesTrack training, placements and practical experience.
ProgressionTrack movement towards employment or self-employment.
For funders & partners

Evidence starts with being specific about delivery

For each funded programme, FISI’s website is structured to publish the facts people need to understand what is being delivered and what outcomes are expected.

Who it is forEligibility, priority groups and referral route.
What is deliveredFormat, content and practical support offered.
Where & how oftenDelivery location and frequency once confirmed.
Duration & capacityProgramme length and available places once funded.
Cost to participantsFree, subsidised or chargeable status stated clearly.
OutcomesWhat success will be measured and reported against.

Not sure which kind of support you need?

Tell FISI what you are trying to understand or achieve. The team can explain whether FISI can help directly or whether another service is more appropriate.

Start a conversation